Privacy Policy – Rithim®
Effective date and version: 21 June 2025 -v2025.1
1. Introduction
At Rithim® we respect your privacy. We only collect data that is essential for running and improving our services, and we never sell your personal information to third parties for commercial purposes.
2. Scope of this policy
This policy applies to the website rithim.co.uk and all related services. By using our site you agree to the terms below. When we publish a new version of this policy, the previous version immediately becomes void.
3. Key third‑party processors
| Provider |
Purpose |
Safeguards |
| Shopify |
Web‑shop platform & hosting |
SSL, strong passwords, EU‑adequate data centres |
| Cloud86.nl |
Web hosting & e‑mail |
ISO‑certified servers, restricted access |
| Omnisend |
E‑mail marketing & transactional mail |
Unsubscribe link, encrypted storage |
| Mollie |
Payment processing |
PCI‑DSS compliance, tokenised data |
| WebwinkelKeur |
Customer reviews |
Pseudonymised publication |
| PostNL / DHL / UPS / FedEx |
Parcel delivery |
Address data used only for shipping |
4. What we collect
-
Identification data – name, postal address, telephone number, e‑mail address
-
Order data – products purchased, delivery method, payment status
-
Payment data – masked card or IBAN details (handled by Mollie)
-
Usage data – IP address, browser type, pages visited (via cookies & Google Analytics)
5. Why we process your data
Your data is used only to:
- Process and deliver your order
- Provide customer support
- Send transactional e‑mails (order confirmation, shipping updates)
- Send newsletters if you have opted in
- Comply with legal (tax) obligations
- Improve our website and services
6. Your rights
You have the following rights under EU law:
- Access your data
- Rectify incorrect data
- Erase your data (right to be forgotten)
- Restrict or object to processing
- Data portability
- Lodge a complaint with your local supervisory authority
To exercise your rights, contact our privacy officer (see section 9). We respond within 30 days.
7. Cookies
We use functional cookies and Google Analytics cookies to make our site work and to measure performance. Analytics data are anonymised where possible. You can disable cookies in your browser, but parts of our site may not work correctly.
8. Data retention
We keep your customer profile for as long as you maintain an active account with us. Invoices and other financial records are stored for the statutory period required by Dutch tax law (currently 7 years).
9. Contact
Rithim®
Walmolen 49, 3352 AM Papendrecht, Netherlands
Phone: +31 6 28626050
E‑mail: support@rithim.co.uk
Privacy officer: Miko
We may update this policy from time to time. The latest version is always available on this page. If changes materially affect your rights, we will notify you by e‑mail.
